PDF File Not Found in Windows 10

Back to Help

If you are using Planning Toolkit with Windows 10 and and get a “File not found” message when you try to open a financial plan in PDF , follow the instructions below:

  • Find the Program Files (x86) folder on your computer’s “C” drive and double-click on it to open it:
  • Find the Planning Toolkit 9 folder and double-click on it to open it.
  • Find the PlanToolkit9 file, right click on it and select Properties.
  • Click on the Compatibility tab of the Properties window.
    • Check the box next to “Run this program in compatibility mode for:”
    • Select Windows XP (Service Pack 3) from the drop down menu.
    • Click Apply.
    • Click OK.

Here the same instructions with screenshots:

select-program-files
Find the Program Files (x86) folder on your computer’s “C” drive and double-click on it to open it:

 

select-pt9-folder
Find the Planning Toolkit 9 folder and double-click on it to open it.

 

select-pt9-exe
Find the PlanToolkit9 file, right click on it and select Properties.

 

 

select-pt9-compatibility

  • Click on the Compatibility tab of the Properties window.
  • Check the box next to “Run this program in compatibility mode for:”
  • Select Windows XP (Service Pack 3) from the drop down menu.
  • Click Apply.
  • Click OK.

Back to Help